Support

Luxgrow products can be used for the growth of many indoor plants in all cycles.

We’re here to help

Cooperation Process FAQ

    How can you guarantee the quality?

    How can you guarantee the quality?

    Professional product quality inspection team ensures order defective rate; Otherwise, we take full responsibility according to our wholesome after-sales support system.

    Contact Us

    01

    What are your terms of payment?

    What are your terms of payment?

    Professional product quality inspection team ensures order defective rate; Otherwise, we take full responsibility according to our wholesome after-sales support system.

    Contact Us

    02

    What is the lifetime of your lighting systems?

    What is the lifetime of your lighting systems?

    Professional product quality inspection team ensures order defective rate; Otherwise, we take full responsibility according to our wholesome after-sales support system.

    Contact Us

    03

    How soon is the lead time?

    How soon is the lead time?

    Professional product quality inspection team ensures order defective rate; Otherwise, we take full responsibility according to our wholesome after-sales support system.

    Contact Us

    04

    Customer Require

    Customer Require

    For which stage light? nursery /veg  /blooming stage? 

    PPFD Requirment? Diode and drover brand? 

    Contact Us

    05

    Planting Pattern

    Planting Pattern

    Indoor or greenhouse? rack or bench mode? 
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    06

    Reguirement Details

    Reguirement Details

    Project loy-out, length, width, height of the each room
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    07

    Sample Offer

    Sample Offer

    Sample produced and offer the tested data 
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    08

    Meeting Communicate

    Meeting Communicate

    Video meeting and show the sample and tested data and decide if need to be optimized
    Contact Us

    09

    Can l get a sample for quality check?

    Can l get a sample for quality check?

    Professional product quality inspection team ensures order defective rate; Otherwise, we take full responsibility according to our wholesome after-sales support system.

    Contact Us

    10

    What is your minimum order quantity?

    What is your minimum order quantity?

    Professional product quality inspection team ensures order defective rate; Otherwise, we take full responsibility according to our wholesome after-sales support system.

    Contact Us

    11

    What is your monthly production capacity?

    What is your monthly production capacity?

    Professional product quality inspection team ensures order defective rate; Otherwise, we take full responsibility according to our wholesome after-sales support system.

    Contact Us

    12

    Can your products'label, packaging, design be customized?

    Can your products'label, packaging, design be customized?

    Professional product quality inspection team ensures order defective rate; Otherwise, we take full responsibility according to our wholesome after-sales support system.

    Contact Us

    13

    Proposal Offer

    Proposal Offer

    Final sample and price, specification offered and confirm the products
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    14

    Bulk Order

    Bulk Order

    Arrange to produce and offer the lead time
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    15

    Good After Sales

    Good After Sales

    Shipment process updated and assist with the installation
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    16

Free Custom Light Layout Service

Luxgrow is developed by photology engineers and more than 13 years R & D engineers team in led lights

As a professional and rich experience grow light designer and manufacturer for indoor greenhouse farms ; Luxgrow really knows offer the exclusive customized layout service is very necessary and cost-efficient.

We offer free exclusive customized layout service for customers , not only in the lighting configuration help,but also help you know the budget