Support

Luxgrow products can be used for the growth of many indoor plants in all cycles.

We’re here to help

Cooperation Process FAQ

FAQ

How can you guarantee the led grow lights quality?

Professional led grow lights product quality inspection team ensures order defective rate; Otherwise, we take full responsibility according to our wholesome after-sales support system.

What are your terms of payment?

Luxgrow's payment methods are as follows: Wire Transfer (T/T)

Letter of Credit (L/C)

Credit Card Payment


Sample Orders: 100% prepayment

Standard Orders (<$5,000): 50% deposit, 50% balance before shipment

Regular Orders ($5,000-$20,000): 30% deposit, 70% payment upon presentation of copy of bill of lading

Large Orders (>$20,000): Negotiable, typically 30% deposit, 70% by letter of credit

What is the lifetime of your lighting systems?

Luxgrow's LED plant grow light system is designed with a lifespan of over 50,000 hours.

How soon is the lead time?

For our LED grow lights, delivery time mainly depends on the product type and order size.


Luxgrow has a small number of samples in stock; sample shipping takes 3-5 days.

Bulk LED grow lights: Regular custom orders: 10-20 working days


Large/complex projects: 20-30 working days or longer

Can l get a sample for quality check?

Of course! We warmly welcome customers to personally verify the quality and performance of our lighting products through LED grow light samples.

What is your minimum order quantity?

Our MOQ policy is flexible and designed to meet the needs of different customers, from small indoor growers to large commercial projects.

What is your monthly production capacity?

We have flexible production lines and a mature supply chain system, and our actual production capacity can be dynamically adjusted according to order priority and material availability.

Can your products'label, packaging, design be customized?

We offer a full range of customization services, from products to packaging.

Free Custom Light Layout Service

Luxgrow is developed by photology engineers and more than 13 years R & D engineers team in led lights

As a professional and rich experience grow light designer and manufacturer for indoor greenhouse farms ; Luxgrow really knows offer the exclusive customized layout service is very necessary and cost-efficient.

We offer free exclusive customized layout service for customers , not only in the lighting configuration help,but also help you know the budget

Whatsapp